Kauai N (OS N) & Santa Fé PE (TM PE)
Kauai N (OS N) & Santa Fé PE (TM PE) was recalled on 31 May 2024 under EU Safety Gate alert A12/01428/24. Injuries risk reported by Portugal. Faulty error messages may occur, leading the Double Clutch Transmission (DCT) gearbox to go into safety mode, resulting in the vehicle losing drive power.
| Alert Number | A12/01428/24 |
| Brand | Hyundai |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Portugal |
| Country of Origin | Republic of Korea |
| Model Number | Kauai N (OS N): e4*2007/46*1259*14, e4*2007/46*1259*15, e4*2007/46*1259*16, Santa Fé PE (TM PE): e4*2007/46*1318*03, e4*2007/46*1318*06, e4*2007/46*1318*07 |
| Published | 31 May 2024 |
Risk Description
Faulty error messages may occur, leading the Double Clutch Transmission (DCT) gearbox to go into safety mode, resulting in the vehicle losing drive power. This creates a risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car.Model Year: 2020 - 2022.VIN:- from KMHL341CXLA082074 to KMHL341C6NA207431 (Kauai N)- from KMHS381HHLU271500 to KMHS281HGNU438074 (Santa Fé PE)
⚠️ What Should You Do?
This recall involves a injuries hazard related to Kauai N (OS N) & Santa Fé PE (TM PE).
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.