Jumpy
Jumpy was recalled on 11 April 2025 under EU Safety Gate alert SR/01289/25. Injuries risk reported by France. The shock absorber attached to the body has been mounted with an insufficient tightening torque (measured value: 90 Nm).
| Alert Number | SR/01289/25 |
| Brand | CITROEN |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | e2*2007/46*0531*27, e2*2007/46*0531*28 |
| Published | 11 April 2025 |
Risk Description
The shock absorber attached to the body has been mounted with an insufficient tightening torque (measured value: 90 Nm). This can result in the attachment breaking and in a loss of the vehicle's control, increasing the risk of accident and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 21/03/2025
Product Description
Passenger van / Light commercial vehicle.
⚠️ What Should You Do?
This recall involves a injuries hazard related to Jumpy.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.