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Jumpy, C5 Aircross

Fire Motor vehicles Serious risk

Jumpy, C5 Aircross was recalled on 21 July 2023 under EU Safety Gate alert A12/01623/23. Fire risk reported by Germany. The safety function (charge pin temperature sensor) of the charging cable may fail and not prevent the cable from overheating, creating a risk of fire.

Photo of recalled product: Jumpy, C5 Aircross
Alert NumberA12/01623/23
BrandCITROEN
CategoryMotor vehicles
Risk TypeFire
Notifying CountryGermany
Country of OriginGermany
Model NumberV, A, e2*2007/46*0531*22, e2*2007/46*0642*19-*20
Published21 July 2023

Risk Description

The safety function (charge pin temperature sensor) of the charging cable may fail and not prevent the cable from overheating, creating a risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Passenger van / Light commercial vehicle equipped with a plug-in hybrid engine

🔥 What Should You Do?

This recall involves a fire hazard related to Jumpy, C5 Aircross.

About this risk

This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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