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IONIQ 5 (NE) & IONIQ 6 (CE)

Injuries Motor vehicles Serious risk

IONIQ 5 (NE) & IONIQ 6 (CE) was recalled on 31 May 2024 under EU Safety Gate alert A12/01427/24. Injuries risk reported by Portugal. The charger of the vehicle’s 12-volt battery may malfunction, and switch to the backup mode.

Photo of recalled product: IONIQ 5 (NE) & IONIQ 6 (CE)
Alert NumberA12/01427/24
BrandHyundai
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryPortugal
Country of OriginRepublic of Korea
Model NumberIONIQ 5 (NE): e9*2018/858*11054*01, e9*2018/858*11054*03, e9*2018/858*11054*04, IONIQ 6 (CE): e4*2018/858*00145*00, e4*2018/858*00145*01
Published31 May 2024

Risk Description

The charger of the vehicle’s 12-volt battery may malfunction, and switch to the backup mode. Driving in this mode can cause a full loss of driving power, increasing the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Model Year: 2021 - 2024.VIN: - from KMHKM81BUMU000305 to KMHKR81FPRU290705 (IONIQ 5)- from KMHM241A1PA000485 to KMHM341BXRA074383 (IONIQ 6)

⚠️ What Should You Do?

This recall involves a injuries hazard related to IONIQ 5 (NE) & IONIQ 6 (CE).

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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