Hand Soap
Hand Soap was recalled on 21 June 2019 under EU Safety Gate alert A12/0897/19. Microbiological risk reported by Germany. The product contains an excessive amount of aerobic mesophilic bacteria including Pseudomonas putida, Pseudomonas stutzeri, Klebsiella oxytoca, Citrobacter freundii, Enterobacter cloacae (measured value: 2000 000 cfu/g).
| Alert Number | A12/0897/19 |
| Brand | Disney |
| Category | Cosmetics |
| Risk Type | Microbiological |
| Notifying Country | Germany |
| Country of Origin | Greece |
| Model Number | EN 002 |
| Published | 21 June 2019 |
Risk Description
The product contains an excessive amount of aerobic mesophilic bacteria including Pseudomonas putida, Pseudomonas stutzeri, Klebsiella oxytoca, Citrobacter freundii, Enterobacter cloacae (measured value: 2000 000 cfu/g). If used on damaged skin or by immunocompromised users, or if it comes into contact with the eyes or mucous membrane, the product may cause infection or irritation.The product does not comply with the Cosmetic Products Regulation and the relevant European standard EN ISO 17516.
Measures Taken
Type of economic operator taking notified measure(s): RetailerCategory of measure(s): Withdrawal from points of sale. Date of entry into force: 24/05/2019
Product Description
Liquid hand soap for children in a 300 ml plastic bottle with a red band and white plastic dispenser top. Images from ‘Cars’ and ‘Disney’ wording on the upper part of the bottle.
🧫 What Should You Do?
This recall involves a microbiological hazard related to Hand Soap.
About this risk
This product is contaminated with bacteria, mould, or other microorganisms that can cause infections or illness.
Recommended action
Stop using the product immediately. If you have used it and feel unwell, consult a doctor. Dispose of the product hygienically. Wash hands thoroughly after handling.
Who is at risk?
People with weakened immune systems, children, and elderly people are most vulnerable.