HAIR HYDRATION
HAIR HYDRATION was recalled on 10 June 2016 under EU Safety Gate alert A11/0057/16. Burns risk reported by France. The button allowing to switch between curling and straightening reaches a high temperature.
| Alert Number | A11/0057/16 |
| Brand | HELEN OF TROY, VIDAL SASSOON |
| Category | Electrical appliances and equipment |
| Risk Type | Burns |
| Notifying Country | France |
| Country of Origin | People's Republic of China |
| Model Number | Model: VS 119 E Type : EH119BL |
| Published | 10 June 2016 |
Risk Description
The button allowing to switch between curling and straightening reaches a high temperature. Due to its position on the device it may come into contact with the face while the brush is being used normally and cause burns. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60335.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 29/04/2016Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 29/04/2016
Product Description
Heated brush with different accessories, supplied in a cardboard box.
🌡️ What Should You Do?
This recall involves a burns hazard related to HAIR HYDRATION.
About this risk
This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use.
Recommended action
Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product.
Who is at risk?
All users. Children and elderly people are particularly vulnerable to burn injuries.