GRANDLAND X / C5 AIRCROSS / DS7 crossback
GRANDLAND X / C5 AIRCROSS / DS7 crossback was recalled on 26 May 2023 under EU Safety Gate alert A12/01220/23. Fire risk reported by France. The traction battery can overheat due to faulty battery-monitoring software.
| Alert Number | A12/01220/23 |
| Brand | CITROEN, DS, OPEL. |
| Category | Motor vehicles |
| Risk Type | Fire |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | C5 AIRCROSS: e2*2007/46*0642*07 e2*2007/46*0642*09 e2*2007/46*0642*10 e2*2007/46*0642*11 e2*2007/46*0642*12 e2*2007/46*0642*13, C5 AIRCROSS: e2*2007/46*0642*14 e2*2007/46*0642*15 e2*2007/46*0642*16 e2*2007/46*0642*17, DS 7 CROSSBACK: e2*2007/46*0601*07 e2*2007/46*0601*08 e2*2007/46*0601*09 e2*2007/46*0601*11 e2*2007/46*0601*12 e2*2007/46*0601*13 e2*2007/46*0601*14 e2*2007/46*0601*15, DS 7 CROSSBACK: e2*2007/46*0601*16 e2*2007/46*0601*17 e2*2007/46*0601*18 e2*2007/46*0601*19 e2*2007/46*0601*20 e2*2007/46*0601*21, Grandland x: e2*2007/46*0597*11 e2*2007/46*0597*12 e2*2007/46*0597*15 e2*2007/46*0597*16 e2*2007/46*0597*18 e2*2007/46*0597*19 e2*2007/46*0597*20, Grandland x: e2*2007/46*0597*21 e2*2007/46*0597*22 e2*2007/46*0597*23 e2*2007/46*0597*24 |
| Published | 26 May 2023 |
Risk Description
The traction battery can overheat due to faulty battery-monitoring software. This could cause the traction battery and/or the vehicle to catch fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 04/04/2023
Product Description
Passenger car
🔥 What Should You Do?
This recall involves a fire hazard related to GRANDLAND X / C5 AIRCROSS / DS7 crossback.
About this risk
This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.