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Glow Pillow

Electric shock Toys Serious risk

Glow Pillow was recalled on 24 May 2019 under EU Safety Gate alert A12/0797/19. Electric shock risk reported by Greece. Critical instructions concerning electrical characteristics of the toy are missing from the packaging and the manual leaflet.

Photo of recalled product: Glow Pillow
Alert NumberA12/0797/19
BrandGLOW-PILLOW.COM
CategoryToys
Risk TypeElectric shock
Notifying CountryGreece
Country of OriginPeople's Republic of China
Model NumberH4530271
Published24 May 2019

Risk Description

Critical instructions concerning electrical characteristics of the toy are missing from the packaging and the manual leaflet. The manual is not in Greek language. Lack of instructions could lead to misuse of the product, causing electric shock.The product does not comply with the relevant European standard EN 62115.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Ban on the marketing of the product and any accompanying measuresDate of entry into force: 12/04/2019Type of economic operator to whom the measure(s) were ordered: DistributorCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 12/04/2019

Product Description

Plush toy dog in brown, black and white, covered with a hard cell that is a multicolour light projector that produces melodies. It is operated with 3 AAA batteries or can be plug in to the mains through a USB cable. Packaging: cardboard box (approx. dimensions: 350x200x100 mm) with a manual leaflet.

⚡ What Should You Do?

This recall involves a electric shock hazard related to Glow Pillow.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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