Gel douche surgras dermo-protecteur
Gel douche surgras dermo-protecteur was recalled on 21 March 2025 under EU Safety Gate alert SR/01019/25. Microbiological risk reported by France. The product is microbiologically contaminated with the mesophilic aerobic bacteria Pluralibacter gergoviae.
| Alert Number | SR/01019/25 |
| Brand | NEUTRADERM |
| Category | Cosmetics |
| Risk Type | Microbiological |
| Notifying Country | France |
| Country of Origin | France |
| Published | 21 March 2025 |
Risk Description
The product is microbiologically contaminated with the mesophilic aerobic bacteria Pluralibacter gergoviae. The microorganism may potentially cause illness in some consumers, particularly those with a weakened immune system. The product does not comply with the Cosmetic Products Regulation nor with the European standard EN 17516.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Temporary ban on the supply, offer to supply and display of the productDate of entry into force: 17/02/2025Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 10/03/2025Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Destruction of the productDate of entry into force: UnknownType of economic operator taking notified measure(s): OtherCategory of measure(s): Removal of this product listing by the online marketplaceDate of entry into force: 27/01/2026
Product Description
Shower gel 1L.
🧫 What Should You Do?
This recall involves a microbiological hazard related to Gel douche surgras dermo-protecteur.
About this risk
This product is contaminated with bacteria, mould, or other microorganisms that can cause infections or illness.
Recommended action
Stop using the product immediately. If you have used it and feel unwell, consult a doctor. Dispose of the product hygienically. Wash hands thoroughly after handling.
Who is at risk?
People with weakened immune systems, children, and elderly people are most vulnerable.