F-PACE (X761)
F-PACE (X761) was recalled on 22 December 2023 under EU Safety Gate alert A12/03129/23. Injuries risk reported by France. Following a software problem with the powertrain control module (PCM), it is possible that the internal combustion engine will not start at the right time when the vehicle is in motion and operating in electric vehicle (EV) mode only.
| Alert Number | A12/03129/23 |
| Brand | Jaguar |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | United Kingdom |
| Model Number | e5*2007/46*1047* |
| Published | 22 December 2023 |
Risk Description
Following a software problem with the powertrain control module (PCM), it is possible that the internal combustion engine will not start at the right time when the vehicle is in motion and operating in electric vehicle (EV) mode only. When the EV system is no longer capable of propelling the vehicle, the vehicle slows down unexpectedly and it is impossible to drive it, thus increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 30/10/2023
Product Description
Plug-in hybrid electric vehicle (PHEV) equipped with 2.0 litre petrol engine.
⚠️ What Should You Do?
This recall involves a injuries hazard related to F-PACE (X761).
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.