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Electric towel rail

Injuries Electrical appliances and equipment Serious risk

Electric towel rail was recalled on 17 August 2018 under EU Safety Gate alert A12/1195/18. Injuries risk reported by Italy. Due to an increase in internal pressure, the vertical collectors of the radiator can become deformed and can break.

Photo of recalled product: Electric towel rail
Alert NumberA12/1195/18
BrandIDROTRADE/STORM, INTESA, IRSAP
CategoryElectrical appliances and equipment
Risk TypeInjuries
Notifying CountryItaly
Country of OriginRomania
Model NumberBrand IDROTRADE/STORM: ELECTRIC EF, ELECTRIC EO, Brand INTESA: TOWER EF , Brand IRSAP: ARES EI, ARES EL, ARES EY, NOVO EI, NOVO EL, NOVO EY, VELA EY, VELA EI , VELA EZ, VENUS EY, VENUS EI, NOVO EZ,
Published17 August 2018

Risk Description

Due to an increase in internal pressure, the vertical collectors of the radiator can become deformed and can break. As a consequence, the towel rail can detach from the wall mountings, posing a risk of injuries.The product does not comply with the requirements of the Low Voltage Directive.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Electrically-heated towel rail in steel filled with a heat transfer fluid.

⚠️ What Should You Do?

This recall involves a injuries hazard related to Electric towel rail.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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