Electric Shiatsu Cervical Massager
Electric Shiatsu Cervical Massager was recalled on 14 October 2022 under EU Safety Gate alert A12/01400/22. Electric shock, Fire risk reported by Ireland. The product's adaptor is improperly designed, as the electrical insulation is inadequate, the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient, and the dimensions of the mains are too small.
| Alert Number | A12/01400/22 |
| Brand | Elgetec |
| Category | Electrical appliances and equipment |
| Risk Type | Electric shock, Fire |
| Notifying Country | Ireland |
| Country of Origin | People's Republic of China |
| Published | 14 October 2022 |
Risk Description
The product's adaptor is improperly designed, as the electrical insulation is inadequate, the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient, and the dimensions of the mains are too small. The user could consequently touch live parts and receive an electric shock, or the product may overheat and catch fire. The product does not comply with the Low Voltage Directive nor with the European standard EN 62368-1.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 05/08/2022
Product Description
Red and black electrical appliance, for massages on the cervical area. Product sold online.
⚡ 🔥 What Should You Do?
This recall involves a electric shock, fire hazard related to Electric Shiatsu Cervical Massager.
About this risk
Electric shock: This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Electric shock: Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
Anyone using the product, especially in wet environments such as bathrooms or kitchens. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.