ECONIC
ECONIC was recalled on 7 June 2024 under EU Safety Gate alert A12/01523/24. Injuries risk reported by Germany. Due to an incorrect update of the software, the dataset for the folding door control system was overwritten with an incorrect parameter, which causes the folding door to close independently after the ignition has been turned off and a period of 60 seconds has elapsed.
| Alert Number | A12/01523/24 |
| Brand | Mercedes-Benz |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Germany |
| Country of Origin | Germany |
| Model Number | NGE-L42, NGE-L62N, NGE-L64, NGE-L84N, e1*2018/858*00001*00-*08, e1*2018/858*00029*00-*08, e1*2018/858*00031*00-*08, e1*2018/858*00032*00-*08 |
| Published | 7 June 2024 |
Risk Description
Due to an incorrect update of the software, the dataset for the folding door control system was overwritten with an incorrect parameter, which causes the folding door to close independently after the ignition has been turned off and a period of 60 seconds has elapsed. As the power for the door control is now switched off, the reverse function and the protection against trapping are also switched off. This increases the risk of injuries. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Lorry
⚠️ What Should You Do?
This recall involves a injuries hazard related to ECONIC .
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.