EcoFlow RIVER Pro
EcoFlow RIVER Pro was recalled on 27 January 2023 under EU Safety Gate alert A12/00182/23. Electric shock risk reported by Finland. The electrical insulation is inadequate and the clearance and creepage distances between the primary and accessible secondary circuits are not sufficient.
| Alert Number | A12/00182/23 |
| Brand | EcoFlow |
| Category | Electrical appliances and equipment |
| Risk Type | Electric shock |
| Notifying Country | Finland |
| Country of Origin | People's Republic of China |
| Model Number | EF4 PRO |
| Published | 27 January 2023 |
Risk Description
The electrical insulation is inadequate and the clearance and creepage distances between the primary and accessible secondary circuits are not sufficient. Additionally, the product is not earthed. Consequently, the user could receive an electric shock from accessible live parts. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60950, EN 62040 and EN 62368.
Measures Taken
Type of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Stop of salesDate of entry into force: 13/01/2023Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 13/01/2023Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 13/01/2023
Product Description
Portable power station with AC mains supply connection, battery and output with AC socket, 5 VDC USBs and 12 VDC. Product also sold online.
⚡ What Should You Do?
This recall involves a electric shock hazard related to EcoFlow RIVER Pro.
About this risk
This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.
Recommended action
Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.
Who is at risk?
Anyone using the product, especially in wet environments such as bathrooms or kitchens.