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eActros 983, eEconic 956

Fire Motor vehicles Serious risk

eActros 983, eEconic 956 was recalled on 9 August 2024 under EU Safety Gate alert A12/01991/24. Fire risk reported by Germany. The electrical voltage stability of the high-voltage battery pack (CB400) may not be sufficiently stable due to the presence of a metal foreign body.

Photo of recalled product: eActros 983, eEconic 956
Alert NumberA12/01991/24
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeFire
Notifying CountryGermany
Country of OriginGermany
Model NumberNGE-L62DN, 963-0-A, 963-0-C, 963-4-A, e1*2018/858*00029*00, *04-*08, e1*2018/858*00039*00-*06, e1*2018/858*00045*00-*07, e1*2018/858*00040*04-*06
Published9 August 2024

Risk Description

The electrical voltage stability of the high-voltage battery pack (CB400) may not be sufficiently stable due to the presence of a metal foreign body. Repeated surge events during charging could potentially damage affected batteries, posing a risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Lorry

🔥 What Should You Do?

This recall involves a fire hazard related to eActros 983, eEconic 956.

About this risk

This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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