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Duster

Injuries Motor vehicles Serious risk

Duster was recalled on 12 January 2024 under EU Safety Gate alert A12/00022/24. Injuries risk reported by France. Inappropriate configuration file may have been applied to the software of the electric pump unit.

Photo of recalled product: Duster
Alert NumberA12/00022/24
BrandRenault
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryFrance
Country of OriginBrazil
Published12 January 2024

Risk Description

Inappropriate configuration file may have been applied to the software of the electric pump unit. This could result in temporary tightening of the steering wheel during a severe avoidance manoeuvre, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 04/12/2023

Product Description

Passenger car.

⚠️ What Should You Do?

This recall involves a injuries hazard related to Duster.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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