DS3 Crossback
DS3 Crossback was recalled on 18 April 2025 under EU Safety Gate alert SR/01454/25. Injuries risk reported by France. The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly.
| Alert Number | SR/01454/25 |
| Brand | DS automobiles |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | e2*2007/46*0639*19, e2*2007/46*0639*20, e2*2007/46*0639*21 |
| Published | 18 April 2025 |
Risk Description
The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to a propulsion's loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 24/03/2025
Product Description
Passenger car.
⚠️ What Should You Do?
This recall involves a injuries hazard related to DS3 Crossback.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.