D NARROW/D WIDE/C 2STEPS/D ACCESS - Denis Eagle
D NARROW/D WIDE/C 2STEPS/D ACCESS - Denis Eagle was recalled on 31 January 2025 under EU Safety Gate alert SR/00433/25. Fire risk reported by France. A faulty software might corrupt the European Modular System (EMS) value and disrupt certain parameters such as the management of the Aftertreatment Hydrocarbon Injector (AHI) module.
| Alert Number | SR/00433/25 |
| Brand | Renault Trucks |
| Category | Motor vehicles |
| Risk Type | Fire |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | e1*2007/46*0611, e2*2007/46*0031, e2*2007/46*0033, e2*2007/46*0135, e2*2007/46*0162, e2*2007/46*0475 |
| Published | 31 January 2025 |
Risk Description
A faulty software might corrupt the European Modular System (EMS) value and disrupt certain parameters such as the management of the Aftertreatment Hydrocarbon Injector (AHI) module. This can cause the exhaust silencer to overheat during regeneration and lead to a fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 15/11/2024
Product Description
Lorry
🔥 What Should You Do?
This recall involves a fire hazard related to D NARROW/D WIDE/C 2STEPS/D ACCESS - Denis Eagle.
About this risk
This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.