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Crafter

Injuries Motor vehicles Serious risk

Crafter was recalled on 11 September 2020 under EU Safety Gate alert A12/01224/20. Injuries risk reported by Germany. Due to a manufacturing error, the glue used to affix the side and/or rear windows has insufficient adhesion.

Alert NumberA12/01224/20
BrandVW
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginPoland
Model NumberType-approval numbers: e1*2007/46*1612, e1*2007/46*1613, e1*2007/46*1614*, e1*2007/46*1615, e1*2007/46*1617*, Types: SYM2E, SYN1E, SYN2E, SYN1Z, SYM2Z
Published11 September 2020

Risk Description

Due to a manufacturing error, the glue used to affix the side and/or rear windows has insufficient adhesion. As a result, the windows may become detached from the vehicle, posing a risk to the following traffic.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

⚠️ What Should You Do?

This recall involves a injuries hazard related to Crafter.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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