CLA, A-Class, EQA/EQB, B-Class/GLA/GLB right-hand drive
CLA, A-Class, EQA/EQB, B-Class/GLA/GLB right-hand drive was recalled on 19 April 2024 under EU Safety Gate alert A12/00940/24. Injuries risk reported by Germany. The steering software may not correctly activate the fallback level in the event of a hardware failure.
| Alert Number | A12/00940/24 |
| Brand | Mercedes-Benz |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Germany |
| Country of Origin | Germany |
| Model Number | F2CLA, F2A, F2B, e1*2007/46*1912*00-*22, e1*2007/46*1829*00-*22, e1*2007/46*1909*00-*25 |
| Published | 19 April 2024 |
Risk Description
The steering software may not correctly activate the fallback level in the event of a hardware failure. This could affect the power steering assistance and lead to the loss of steering capacity, increasing the risk of an accident. The product does not comply with the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Update of the electric steering softwareDate of entry into force: UnknownType of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car with right-hand drive
⚠️ What Should You Do?
This recall involves a injuries hazard related to CLA, A-Class, EQA/EQB, B-Class/GLA/GLB right-hand drive .
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.