City et Confort
City et Confort was recalled on 1 September 2023 under EU Safety Gate alert A12/01943/23. Injuries risk reported by France. The handlebar stem can easily break in the event of emergency braking or use on uneven terrain.
| Alert Number | A12/01943/23 |
| Brand | Eovolt |
| Category | Machinery |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | Unknown |
| Model Number | City 4 speed EV02 (16 pouces), City EV01 (16 pouces), City X EV04 (16 pouces), Confort EV05 (20 pouces), Confort X EV06 (20 pouces) |
| Published | 1 September 2023 |
Risk Description
The handlebar stem can easily break in the event of emergency braking or use on uneven terrain. This could cause a loss of control of the bicycle and cause the user to fall off, leading to injuries. The product does not comply with the requirements of the Machinery Directive.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 27/06/2023Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 05/07/2023
Product Description
Folding electric bicycle, 16-inch (City models) and 20-inch (Comfort models). Various colours. Product sold online.
⚠️ What Should You Do?
This recall involves a injuries hazard related to City et Confort.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.