Citroën C5 Aircross (C84) / DS7 Crossback (X74) / Peugeot 508 V2
Citroën C5 Aircross (C84) / DS7 Crossback (X74) / Peugeot 508 V2 was recalled on 24 February 2023 under EU Safety Gate alert A12/00311/23. Injuries risk reported by France. A software error may cause the engine to stall when operating at altitude, in cold temperatures.
| Alert Number | A12/00311/23 |
| Brand | CITROEN, DS, Peugeot |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | 508 V2 : e2*2007/46*0628*00 - 07, C5 AIRCROSS (C84) : e2*2007/46*0642*01 - 08, DS7 CROSSBACK (X74) : e2*2007/46*0601*05 -10 |
| Published | 24 February 2023 |
Risk Description
A software error may cause the engine to stall when operating at altitude, in cold temperatures. This can lead to a loss of braking assistance, increasing the risk of an accident.. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 26/07/2022
Product Description
Passenger car equipped with a BlueHDi 1.5L engine and an automatic gearbox.
⚠️ What Should You Do?
This recall involves a injuries hazard related to Citroën C5 Aircross (C84) / DS7 Crossback (X74) / Peugeot 508 V2 .
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.