Citröen C5 aircross / DS7 Crossback
Citröen C5 aircross / DS7 Crossback was recalled on 17 June 2022 under EU Safety Gate alert A12/00876/22. Fire risk reported by France. The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped.
| Alert Number | A12/00876/22 |
| Brand | Citroen et DS automobile |
| Category | Motor vehicles |
| Risk Type | Fire |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | C5 aircross e2*2007/46*0642*01 à 14, DS7 Crossback (X74) e2*2007/46*0601*00 - 13 |
| Published | 17 June 2022 |
Risk Description
The electrical supply to the water heater unit can shut off too soon when the vehicle is stopped. Fuel can therefore remain in the heater, producing smoke and fuel leakage. Moreover, the information about atmospheric pressure sent by the BSI to the water heating unit is incorrect, so the unit is unable to operate. The unburnt fuel may remain inside the unit may produce smoke when next activated and fuel may potentially leak, increasing the risk of fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 05/04/2022
Product Description
Passenger car
🔥 What Should You Do?
This recall involves a fire hazard related to Citröen C5 aircross / DS7 Crossback.
About this risk
This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.