Citaro, Citaro Ü, Citaro K, Citaro LE, Citaro LE Ü, Citaro LE MÜ, Citaro G, Citaro GÜ
Citaro, Citaro Ü, Citaro K, Citaro LE, Citaro LE Ü, Citaro LE MÜ, Citaro G, Citaro GÜ was recalled on 4 August 2023 under EU Safety Gate alert A12/01765/23. Injuries risk reported by Germany. Due to improper screws in the door drive mechanism, the electric hydraulic interior swing door may open independently up to 30% while the vehicle is being driven and then close itself.
| Alert Number | A12/01765/23 |
| Brand | Mercedes Benz |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Germany |
| Country of Origin | Germany |
| Model Number | 628 02, 628 03, e1*2007/46*0087*28-*34, e1*2007/46*0090*25-*31 |
| Published | 4 August 2023 |
Risk Description
Due to improper screws in the door drive mechanism, the electric hydraulic interior swing door may open independently up to 30% while the vehicle is being driven and then close itself. This could increase the risk of injuries to the passengers. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Bus
⚠️ What Should You Do?
This recall involves a injuries hazard related to Citaro, Citaro Ü, Citaro K, Citaro LE, Citaro LE Ü, Citaro LE MÜ, Citaro G, Citaro GÜ.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.