Citan, V-Klasse
Citan, V-Klasse was recalled on 6 December 2019 under EU Safety Gate alert A12/1850/19. Injuries risk reported by Germany. Defective screw fitting may lead to the complete release of the hand control device from the base holder.
| Alert Number | A12/1850/19 |
| Brand | Mercedes-Benz |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Germany |
| Country of Origin | Germany |
| Model Number | Type-approval numbers: e2*2007/46*0129*21, e1*2007/46*0457*18; types: X, 639/2 |
| Published | 6 December 2019 |
Risk Description
Defective screw fitting may lead to the complete release of the hand control device from the base holder. As a result, the vehicle may not be able to accelerate nor be safely brought to a standstill position by applying the brake pedal, increasing the risk of an accident.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger van / Light commercial vehicle equipped with a hand control device under Mercedes-Benz recall code: VSXHEASY (8691066).
⚠️ What Should You Do?
This recall involves a injuries hazard related to Citan, V-Klasse.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.