C5 Aircross
C5 Aircross was recalled on 5 July 2024 under EU Safety Gate alert A12/01706/24. Fire risk reported by Germany. The software in the battery management control unit cannot detect certain failure modes in the battery In the vehicles concerned there may be a defect in the high-voltage battery, which could lead to overheating.
| Alert Number | A12/01706/24 |
| Brand | CITROEN |
| Category | Motor vehicles |
| Risk Type | Fire |
| Notifying Country | Germany |
| Country of Origin | France |
| Model Number | e2*2007/46*0642*07,*09,*12 (A) |
| Published | 5 July 2024 |
Risk Description
The software in the battery management control unit cannot detect certain failure modes in the battery In the vehicles concerned there may be a defect in the high-voltage battery, which could lead to overheating. This increases the risk of fire in the vehicle. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): OtherCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car.
🔥 What Should You Do?
This recall involves a fire hazard related to C5 Aircross.
About this risk
This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.