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C5 Aircross

Injuries Motor vehicles Serious risk

C5 Aircross was recalled on 13 March 2020 under EU Safety Gate alert A12/00383/20. Injuries risk reported by Germany. The two bolts attaching the trailer hitch can break.

Alert NumberA12/00383/20
BrandCITROEN
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginFrance
Model NumberType-approval number: e2*2007/46*0642*05, Type: A
Published13 March 2020

Risk Description

The two bolts attaching the trailer hitch can break.Consequently, the trailer will become detached, increasing the risk of an accident.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Passenger car under Citroen recall code: HAK.

⚠️ What Should You Do?

This recall involves a injuries hazard related to C5 Aircross.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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