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C5 Aircross, C5X - MHEV/PHEV

Fire Motor vehicles Serious risk

C5 Aircross, C5X - MHEV/PHEV was recalled on 31 January 2025 under EU Safety Gate alert SR/00426/25. Fire risk reported by France. Due to a weakness in the crimping interface of the quick coupling connector fitted to the high-pressure fuel pump, a leak may occur in the fuel pipe within the engine compartment.

Photo of recalled product: C5 Aircross, C5X - MHEV/PHEV
Alert NumberSR/00426/25
BrandCITROEN
CategoryMotor vehicles
Risk TypeFire
Notifying CountryFrance
Country of OriginFrance
Model Numbere2*2007/46*0642*20 to e2*2007/46*0642*24 (C5 AIRCROSS), e9*2018/858*11066*07 to e9*2018/858*11066*09 (C5X)
Published31 January 2025

Risk Description

Due to a weakness in the crimping interface of the quick coupling connector fitted to the high-pressure fuel pump, a leak may occur in the fuel pipe within the engine compartment. This can result in the vehicle catching fire. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 19/12/2024

Product Description

Passenger car.

🔥 What Should You Do?

This recall involves a fire hazard related to C5 Aircross, C5X - MHEV/PHEV.

About this risk

This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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