C4 PICASSO II
C4 PICASSO II was recalled on 21 September 2018 under EU Safety Gate alert A12/1354/18. Injuries risk reported by France. The cars have an incorrect version of the engine's software, leading to errors in the cooling strategy and malfunction of the engine's "high temperature" warning system.
| Alert Number | A12/1354/18 |
| Brand | Citroën |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | Type aproval numbers: e2*2007/46*0356*09, e2*2007/46*0356*12, e2*2007/46*0356*13, e2*2007/46*256*14 |
| Published | 21 September 2018 |
Risk Description
The cars have an incorrect version of the engine's software, leading to errors in the cooling strategy and malfunction of the engine's "high temperature" warning system. This could lead to unnoticed overheating of the engine, which may leak oil and also fail, increasing the risk of accident.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 12/07/2018
Product Description
Passenger car
⚠️ What Should You Do?
This recall involves a injuries hazard related to C4 PICASSO II.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.