C4, DS4, C5, DS5
C4, DS4, C5, DS5 was recalled on 28 July 2017 under EU Safety Gate alert A12/0997/17. Injuries risk reported by France. The power terminal on the starter is incorrectly positioned which could result in the electric starter cable being in contact with the exhaust gas recirculation valve.
| Alert Number | A12/0997/17 |
| Brand | Citroën |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | C4II/DS4 : e2*2007/46*0040*21 - e2*2007/46*0040*22 - e2*2007/46*0040*23 - e2*2007/46*0040*24 - e2*2007/46*0040*25 - e2*2007/46*0040*27 - e2*2007/46*0040*29, C5III : e2*2001/116*0360*33 - e2*2001/116*0360*34 - e2*2001/116*0360*35 - e2*2007/46*0065*13, DS5 : e2*2007/46*0092*07 - e2*2007/46*0092*08 - e2*2007/46*0092*09 - e2*2007/46*0092*10 - e2*2007/46*0092*13 - e2*2007/46*0092*14 - e2*2007/46*0092*15 - e2*2007/46*0092*16 - e2*2007/46*0093*05 -..... |
| Published | 28 July 2017 |
Risk Description
The power terminal on the starter is incorrectly positioned which could result in the electric starter cable being in contact with the exhaust gas recirculation valve. This could lead to wear of the insulation of the electric starter cable and the risk of a short-circuit occurring.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 29/06/2017
Product Description
Passenger car
⚠️ What Should You Do?
This recall involves a injuries hazard related to C4, DS4, C5, DS5.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.