C4-Aircross
C4-Aircross was recalled on 19 April 2019 under EU Safety Gate alert A12/0645/19. Injuries risk reported by France. The programming of the ‘Stop & Start’ system is inadequate.
| Alert Number | A12/0645/19 |
| Brand | Citroën |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | Type-approval numbers: Ee2*2007/46*0117*01, e2*2007/46*0117*03, e2*2007*46*0117*04 |
| Published | 19 April 2019 |
Risk Description
The programming of the ‘Stop & Start’ system is inadequate. This may cause the engine to cut out if the battery charge level is lower than the minimum load threshold required by the ‘Stop & Start’ function. This could increase the risk of an accident.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 15/02/2019
Product Description
Passenger car under Citroën recall code: Citroën GQN.
⚠️ What Should You Do?
This recall involves a injuries hazard related to C4-Aircross.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.