C3III, C4 cactus, C4 Picasso II and C-Elysée
C3III, C4 cactus, C4 Picasso II and C-Elysée was recalled on 5 May 2017 under EU Safety Gate alert A12/0570/17. Fire, Injuries risk reported by France. An internal component of an electric relay is faulty.
| Alert Number | A12/0570/17 |
| Brand | Citroën |
| Category | Motor vehicles |
| Risk Type | Fire, Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | e2*2007/46*003*44 (C3III); e2*2007/46*0440*05 (C4 cactus) e2*2007/46*0356*12 and e2*2007/46*0356*13 (C4 picasso II); e2*2007/46*0225*07 and e2*2007/46*0225*08 (C-Elysée) |
| Published | 5 May 2017 |
Risk Description
An internal component of an electric relay is faulty. As a consequence, the starter may not be activated, the starter control may be constantly blocked or the starter may operate unexpectedly. This could lead to unexpected movement of the vehicle or fire caused by damage to the starter due to overheating.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 07/04/2017
Product Description
Passenger car.
🔥 What Should You Do?
This recall involves a fire, injuries hazard related to C3III, C4 cactus, C4 Picasso II and C-Elysée.
About this risk
This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.
Recommended action
Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.
Who is at risk?
All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.