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C-Class, E-Class, GLC, GLE

Injuries Motor vehicles Serious risk

C-Class, E-Class, GLC, GLE was recalled on 12 November 2021 under EU Safety Gate alert A12/01532/21. Injuries risk reported by Germany. The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail.

Alert NumberA12/01532/21
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model NumberTypes: 204, 204K, 212, R1ES, 204 X, H1GLE, e1*2001/116*0431*53 - *62, e1*2001/116*0457*44 - *52, e1*2001/116*0501*36 - *49, e1*2007/46*1560*10 - *22, e1*2001/116*0480*37 - *41, e1*2007/46*1885*02 - *12
Published12 November 2021

Risk Description

The belt tensioner arm may have been manufactured with a borderline tolerance, which could cause one side of the V-ribbed belt to rub against the belt tensioner, causing it to fail. As a result, the coolant pump may stop working, causing the engine to overheat, thus compromising the impermeability of the oil sump. Consequently, oil may leak onto the road, posing a risk to the following traffic. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of Motor Vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Model series: C class (BR 205), E class (BR 213), GLC (BR 253), GLE (BR 167)

⚠️ What Should You Do?

This recall involves a injuries hazard related to C-Class, E-Class, GLC, GLE .

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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