bZ4X, RZ300e, RZ450e
bZ4X, RZ300e, RZ450e was recalled on 19 September 2025 under EU Safety Gate alert SR/03306/25. Injuries risk reported by Portugal. The electrical compressor may fail, causing the HVAC system to enter a failsafe mode that suspends the heater operation of the system and affects defroster function.
| Alert Number | SR/03306/25 |
| Brand | Lexus, Toyota |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Portugal |
| Country of Origin | Japan |
| Model Number | e6*2018/858*00144*00 - e6*2018/858*00144*04, e6*2018/858*00264*00 - e6*2018/858*00264*02 |
| Published | 19 September 2025 |
Risk Description
The electrical compressor may fail, causing the HVAC system to enter a failsafe mode that suspends the heater operation of the system and affects defroster function. If the vehicle is operated in low-temperatures, the defrosting performance reduces and may not remove frost, ice and/or fog from the windshield glass. This can reduce driver visibility and increase the risk of injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car. Model: bZ4X (XEAM10, YEAM15), RZ300e (XEBM10) and RZ450e (XEBM15).
⚠️ What Should You Do?
This recall involves a injuries hazard related to bZ4X, RZ300e, RZ450e.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.