Berlingo, C3 Aircross V2, C3 V4, C4 Cactus, C4 V3, C4 Picasso, C4X, C5 Aircross, Celysée,...
Berlingo, C3 Aircross V2, C3 V4, C4 Cactus, C4 V3, C4 Picasso, C4X, C5 Aircross, Celysée,... was recalled on 25 July 2025 under EU Safety Gate alert SR/02655/25. Injuries risk reported by France. Due to oil carbonisation and high contact pressure, the 7 mm camshaft chain resistance can be reduced.
| Alert Number | SR/02655/25 |
| Brand | CITROEN |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | e2*2007/46*0000*00-*20 (Berlingo), e2*2007/46*0003*51-*54 (C3 V4), e2*2007/46*0003*56-*71 (C3 V4), e2*2007/46*0060*20-*21 (C3 V4), e2*2007/46*0060*23-*37 (C3 V4), e2*2007/46*0225*10-*20 (Celysée), e2*2007/46*0225*22-*24 (Celysée), e2*2007/46*0356*16-*19 (C4 Picasso), e2*2007/46*0356*21-*32 (C4 Picasso), e2*2007/46*0440*10-*17 (C4 Cactus), e2*2007/46*0530*06-*18 (Spacetourer), e2*2007/46*0625*01-*22 (Berlingo), e2*2007/46*0642*00-*19 (C5 Aircross), e4*2007/46*1241*01 (C3 Aircross V2), e4*2007/46*1241*03-*18 (C3 Aircross V2), e9*2007/46*6816*00-*15 (C4 V3), e9*2007/46*6816*13-*14 (C4X) |
| Published | 25 July 2025 |
Risk Description
Due to oil carbonisation and high contact pressure, the 7 mm camshaft chain resistance can be reduced. This may cause the camshaft chain to break, leading to an engine failure. This can cause a loss of vehicle's control and increase the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 03/07/2025
Product Description
Passenger car fitted with the DV5R engine.
⚠️ What Should You Do?
This recall involves a injuries hazard related to Berlingo, C3 Aircross V2, C3 V4, C4 Cactus, C4 V3, C4 Picasso, C4X, C5 Aircross, Celysée,....
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.