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AV500 Powerline Adapter

Electric shock Electrical appliances and equipment Serious risk

AV500 Powerline Adapter was recalled on 8 June 2018 under EU Safety Gate alert A12/0784/18. Electric shock risk reported by Poland. There is no ferrule on the end of the wire for the earth circuit.

Photo of recalled product: AV500 Powerline Adapter
Alert NumberA12/0784/18
BrandTP-Link
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountryPoland
Country of OriginPeople's Republic of China
Model NumberTL-PA4010P KIT
Published8 June 2018

Risk Description

There is no ferrule on the end of the wire for the earth circuit. As a result, the continuity of the earth circuit is not ensured.The product does not comply with the Low Voltage Directive and the relevant European standard EN 60884.

Measures Taken

Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 20/04/2018

Product Description

Two powerline network adapters packaged in a cardboard box

⚡ What Should You Do?

This recall involves a electric shock hazard related to AV500 Powerline Adapter.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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