Auris HV, Prius and Prius +
Auris HV, Prius and Prius + was recalled on 16 November 2018 under EU Safety Gate alert A12/1721/18. Injuries risk reported by Portugal. Due to a software error in the ECU, the vehicle may not enter in failsafe driving mode in response to certain hybrid system faults as intended.
| Alert Number | A12/1721/18 |
| Brand | Toyota |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Portugal |
| Country of Origin | Japan |
| Model Number | EC-type approval number: e11*2007/46*0018, e11*2001/116*0264 and e11*2007/46*0157.Model Name (Model Code): Auris HV (ZWE150, ZWE186), Prius (ZVW30) and Prius + (ZVW40, ZVW41); |
| Published | 16 November 2018 |
Risk Description
Due to a software error in the ECU, the vehicle may not enter in failsafe driving mode in response to certain hybrid system faults as intended. If this occurs, the vehicle could lose power and stall.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Passenger car.
⚠️ What Should You Do?
This recall involves a injuries hazard related to Auris HV, Prius and Prius +.
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.