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Arocs, Zetros

Injuries Motor vehicles Serious risk

Arocs, Zetros was recalled on 14 May 2021 under EU Safety Gate alert A12/00630/21. Injuries risk reported by Germany. Due to a malfunction of the neutral gear position, the vehicle may start to move, even when the parking brake is applied and the gear is in neutral.

Alert NumberA12/00630/21
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model NumberModels: 963-0-A, 963-4-A, 963-2-A, 963-0-B, 963-4-B, 963-2-B, 963-0-C, 963-0-D, 963-7-E, 963-4-E, 963-2-E, 963-0-F, 963-4-F, 963-2-F, 963-8-G, 963-8-H, Type-approval numbers: e1*2007/46*0726 bis *0732, *0735 bis *0743
Published14 May 2021

Risk Description

Due to a malfunction of the neutral gear position, the vehicle may start to move, even when the parking brake is applied and the gear is in neutral. This may even occur after the driver has left the cab.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Lorry

⚠️ What Should You Do?

This recall involves a injuries hazard related to Arocs, Zetros.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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