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Apple MD836ZM/A 12W USB power adapter

Electric shock, Fire Electrical appliances and equipment Serious risk

Apple MD836ZM/A 12W USB power adapter was recalled on 22 May 2020 under EU Safety Gate alert A12/00738/20. Electric shock, Fire risk reported by Denmark. The electrical insulation and the creepage/clearance distances are inadequate.

Photo of recalled product: Apple MD836ZM/A 12W USB power adapter
Alert NumberA12/00738/20
BrandApple (counterfeit)
CategoryElectrical appliances and equipment
Risk TypeElectric shock, Fire
Notifying CountryDenmark
Country of OriginUnknown
Model NumberModel A1401
Published22 May 2020

Risk Description

The electrical insulation and the creepage/clearance distances are inadequate. The user may receive an electric shock from live parts. Moreover, the material is not sufficiently resistant to heat and fire and does not extinguish. This can lead to a fire. The product does not comply with the requirements of the Low Voltage Directive and the relevant European standard EN 60950-1.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 02/03/2020

Product Description

White USB power supply / adapter.

⚡ What Should You Do?

This recall involves a electric shock, fire hazard related to Apple MD836ZM/A 12W USB power adapter.

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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