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Actros, eActros

Injuries Motor vehicles Serious risk

Actros, eActros was recalled on 18 July 2025 under EU Safety Gate alert SR/02644/25. Injuries risk reported by Germany. The spring bellows supports have faulty threaded flanges, resulting in improper bolting to the axle body.

Photo of recalled product: Actros, eActros
Alert NumberSR/02644/25
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model Number963-0-A, 963-0-C, 963-7-E, 963-4-A, 963-4-C, 963-4-E, e1*2018/858*00039*00-*08, e1*2018/858*00045*00-*09, e1*2018/858*00049*00-*08, e1*2018/858*00040*00-*08, e1*2018/858*00047*00-*08, e1*2018/858*00050*00-*08
Published18 July 2025

Risk Description

The spring bellows supports have faulty threaded flanges, resulting in improper bolting to the axle body. If all four bolts come detached, the vehicle will lose longitudinal guidance during braking, which could lead to an accident. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Lorry

⚠️ What Should You Do?

This recall involves a injuries hazard related to Actros, eActros .

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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