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Actros, Arocs

Injuries Motor vehicles Serious risk

Actros, Arocs was recalled on 12 January 2024 under EU Safety Gate alert A12/00006/24. Injuries risk reported by Germany. Insufficient torque applied in the left front frame screws poses a risk of component detachment, potentially causing vibrations and impacting driving performance and increasing the risk of accidents and harm to occupants.

Photo of recalled product: Actros, Arocs
Alert NumberA12/00006/24
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryGermany
Country of OriginGermany
Model Numbere1*2018/858*00045*00-*06 (963-0-C), e1*2018/858*00050*00-*05 (963-4-E), e1*2018/858*00052*00-*05 (963-0-F), e1*2018/858*00055*00-*05 (963-8-G), e1*2018/858*00041*00-*05 (963-2-A), e1*2018/858*00051*00-*05 (963-2-E), e1*2018/858*00056*00-*05 (963-8-H), e1*2018/858*00049*00-*05 (963-7-E)
Published12 January 2024

Risk Description

Insufficient torque applied in the left front frame screws poses a risk of component detachment, potentially causing vibrations and impacting driving performance and increasing the risk of accidents and harm to occupants. Additionally, the crashworthiness of the driver cab is not assured for specific screw connections, heightening the risk of injury to vehicle occupants. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown

Product Description

Lorry

⚠️ What Should You Do?

This recall involves a injuries hazard related to Actros, Arocs.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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