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AC Power Adaptor for 3108 Wireless phone (only the adaptor poses a safety risk)

Electric shock Electrical appliances and equipment Serious risk

AC Power Adaptor for 3108 Wireless phone (only the adaptor poses a safety risk) was recalled on 1 June 2007 under EU Safety Gate alert 0487/07. Electric shock risk reported by Ireland. This product poses a serious risk of electric shock because the removal of the adaptor from the electric socket caused part of the adaptor to break off, exposing internal parts and posing a risk of electric shock.

Photo of recalled product: AC Power Adaptor for 3108 Wireless phone (only the adaptor poses a safety risk)
Alert Number0487/07
Brand3Com
CategoryElectrical appliances and equipment
Risk TypeElectric shock
Notifying CountryIreland
Country of OriginPeople's Republic of China
Model Number3C10408A (3108 Wireless Phone), DSA-10P-05 (AC Power Adaptor)
Published1 June 2007

Risk Description

This product poses a serious risk of electric shock because the removal of the adaptor from the electric socket caused part of the adaptor to break off, exposing internal parts and posing a risk of electric shock. The risk can be posed by the UK, Australia and EU adaptor plugs. This product does not comply with the Low Voltage Directive.One incident was reported in the United Kingdom.

Measures Taken

Type of economic operator taking notified measure(s): OtherCategory of measure(s): Voluntary stop of sales and recall from consumers taken by the producerDate of entry into force: Unknown

Product Description

The adaptor plugs are used with the AC Power Adaptor and supplied with 3108 Wireless Phone; are manufactured by DVE (Model DSA-10P-05). The Adaptor for use in the United States does not have the manufacturing defect and is safe to use, however, the UK, Australia and EU power plugs which were supplied with this wireless phone system have the reported defects. The same adaptor is shipped to all countries. There is one cord and power supply box, the various plug form factors snap on and off the power supply box. The US snap on adaptor is safe; the UK, Australian and EU adaptors had design and manufacturing defects. The affected power adaptor can be identified by the following markings: "DVE ® Switching Adaptor Model DSA-10P-05".

⚡ What Should You Do?

This recall involves a electric shock hazard related to AC Power Adaptor for 3108 Wireless phone (only the adaptor poses a safety risk) .

About this risk

This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use.

Recommended action

Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy.

Who is at risk?

Anyone using the product, especially in wet environments such as bathrooms or kitchens.

View on EU Safety Gate →

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