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AC/DC Adapter

Burns, Electric shock, Fire Electrical appliances and equipment Serious risk

AC/DC Adapter was recalled on 23 October 2020 under EU Safety Gate alert A12/01403/20. Burns, Electric shock, Fire risk reported by United Kingdom. While the product is in use, the conductors may displace and a detached wire come into contact with another live part due to insufficient creepage and clearance distances.

Photo of recalled product: AC/DC Adapter
Alert NumberA12/01403/20
CategoryElectrical appliances and equipment
Risk TypeBurns, Electric shock, Fire
Notifying CountryUnited Kingdom
Country of OriginPeople's Republic of China
Model NumberXTD-260800
Published23 October 2020

Risk Description

While the product is in use, the conductors may displace and a detached wire come into contact with another live part due to insufficient creepage and clearance distances. This may lead to the product catching fire and consequently, users could receive burns. Moreover, there are accessible live parts. Users could touch them and receive an electric shock. The product does not comply with the requirements of the Low Voltage Directive and with the relevant European standard EN 62368.

Measures Taken

Type of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Destruction of the productDate of entry into force: 06/08/2020

Product Description

black AC/DC adapter with 5.4mm plug output

🌡️ ⚡ 🔥 What Should You Do?

This recall involves a burns, electric shock, fire hazard related to AC/DC Adapter.

About this risk

Burns: This product can cause burns due to overheating, faulty insulation, or flammable materials that ignite during use. Electric shock: This product has inadequate electrical insulation, faulty wiring, or other electrical defects that can cause electric shock during use. Fire: This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Burns: Stop using the product immediately. If you have suffered burns, cool the area with running water and seek medical attention. Do not attempt to repair the product. Electric shock: Unplug the product immediately and do not use it. Do not attempt to repair it yourself. Contact the manufacturer or retailer for a recall remedy. Fire: Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All users. Children and elderly people are particularly vulnerable to burn injuries. Anyone using the product, especially in wet environments such as bathrooms or kitchens. All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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