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963, 967

Injuries Motor vehicles Serious risk

963, 967 was recalled on 21 October 2022 under EU Safety Gate alert A12/01445/22. Injuries risk reported by France. The airbag propellant could deteriorate when subjected to high humidity and significant temperature fluctuations.

Alert NumberA12/01445/22
BrandMercedes-Benz
CategoryMotor vehicles
Risk TypeInjuries
Notifying CountryFrance
Country of OriginGermany
Model Numbere1*2007/46*0727*02
Published21 October 2022

Risk Description

The airbag propellant could deteriorate when subjected to high humidity and significant temperature fluctuations. When the airbag deploys, the gas generator could burst projecting metal parts inside the vehicle. This poses a risk of injury to the vehicle’s occupants. The product does not comply with the requirements laid down in the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.

Measures Taken

Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: 21/05/2021

Product Description

The vehicles are fitted with TAKATA airbags.

⚠️ What Should You Do?

This recall involves a injuries hazard related to 963, 967.

About this risk

This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.

Recommended action

Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.

Who is at risk?

All users, particularly children and elderly people who may be more vulnerable to injury.

View on EU Safety Gate →

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