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1) KALIKO 2) SENSOTHERM / Ballon 3) Ballon 4) OEcaPac 5) BECT 6) PLATINUM 7) AZORRA 8) OSANE 9) - 1

Fire Electrical appliances and equipment Serious risk

1) KALIKO 2) SENSOTHERM / Ballon 3) Ballon 4) OEcaPac 5) BECT 6) PLATINUM 7) AZORRA 8) OSANE 9) - 1 was recalled on 28 April 2017 under EU Safety Gate alert A12/0448/17. Fire risk reported by France. In the event of abnormal overvoltage on the installation, there is a risk of fire.

Photo of recalled product: 1) KALIKO 2) SENSOTHERM / Ballon 3) Ballon 4) OEcaPac 5) BECT 6) PLATINUM 7) AZORRA 8) OSANE  9) - 1
Alert NumberA12/0448/17
Brand1) DE DIETRICH 2) BROTJE 3) CHAPPEE 4) OERTLI 5) S
CategoryElectrical appliances and equipment
Risk TypeFire
Notifying CountryFrance
Country of OriginFrance
Model Number1) ref. TWH 200E, 300E, 300EH2) ref. BTW 300, BTWS 300, TD 300E, TD 200E, TD 300EH3) TD 300E, TD 200E, TD 300EH4) OTWH 200E, OTWH 300E, OTWH 300EH, TWH 300E, TWH 300EH5) BECT 200E, BECT 3.....
Published28 April 2017

Risk Description

In the event of abnormal overvoltage on the installation, there is a risk of fire.The product does not comply with the requirements of the Low Voltage Directive.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 16/04/2017

Product Description

Thermodynamic water heater.

🔥 What Should You Do?

This recall involves a fire hazard related to 1) KALIKO 2) SENSOTHERM / Ballon 3) Ballon 4) OEcaPac 5) BECT 6) PLATINUM 7) AZORRA 8) OSANE 9) - 1.

About this risk

This product poses a fire risk due to overheating, faulty components, or flammable materials that do not meet safety standards.

Recommended action

Disconnect the product from any power source and stop using it immediately. Do not leave it unattended. Store it away from flammable materials. Contact the retailer for a refund.

Who is at risk?

All household members. Fire risks are especially dangerous for sleeping areas and children's rooms.

View on EU Safety Gate →

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