was recalled on 29 September 2006 under EU Safety Gate alert 0611/06. Injuries risk reported by Greece. Under certain circumstances, due to a software issue, the product can unexpectedly apply reverse torque to the wheels, which can result in a rider falling and potentially suffering injuries.
| Alert Number | 0611/06 |
| Category | Other - |
| Risk Type | Injuries |
| Notifying Country | Greece |
| Country of Origin | United States |
| Model Number | GT (golf transporter), XT (cross terrain transporter), e series (model e167), i series (models i167, i170, and i180), i2, p series (model p133) |
| Published | 29 September 2006 |
Risk Description
Under certain circumstances, due to a software issue, the product can unexpectedly apply reverse torque to the wheels, which can result in a rider falling and potentially suffering injuries. That this can occur in two situations: during a safety shutdown of the product, or when the rider exceeds the programmed speed limit. Both situations involve specific sequences of events under narrow timeframes, and require that the handlebar be tilted back by the speed limiter and the rider come off and then back onto the rider detect switches on the riding platform within a short period of time combined with a traction control event.At least 6 incidents have been reported resulting in injuries to the head and wrist of users.
Measures Taken
Type of economic operator taking notified measure(s): OtherCategory of measure(s): Voluntary corrective action taken by the producer.Date of entry into force: Unknown
Product Description
Personal transportation product “SEGWAY” Affected products sold from March 2002 through mid-September 2006.
⚠️ What Should You Do?
This recall involves a injuries hazard related to .
About this risk
This product has a design or manufacturing defect that can cause physical injuries such as cuts, bruises, fractures, or other bodily harm during normal use.
Recommended action
Stop using the product immediately. Check yourself and family members for any injuries. Store the product safely out of reach and contact the retailer or manufacturer for a replacement or refund.
Who is at risk?
All users, particularly children and elderly people who may be more vulnerable to injury.