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Crème universelle

Microbiological Cosmetics Serious risk

Crème universelle was recalled on 23 February 2024 under EU Safety Gate alert A12/00413/24. Microbiological risk reported by France. The product is microbiologically contaminated with aerobic mesophilic bacteria (measured value of mould up to 24 CFU/g and of yeasts > 120 000 CFU/g).

Photo of recalled product: Crème universelle
Alert NumberA12/00413/24
BrandLa canopé
CategoryCosmetics
Risk TypeMicrobiological
Notifying CountryFrance
Country of OriginFrance
Published23 February 2024

Risk Description

The product is microbiologically contaminated with aerobic mesophilic bacteria (measured value of mould up to 24 CFU/g and of yeasts > 120 000 CFU/g). If used on damaged skin, or if it comes into contact with the eyes, the product may cause infection or irritation. The product does not comply with the Cosmetic Products Regulation.

Measures Taken

Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Withdrawal of the product from the marketDate of entry into force: 19/10/2023Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 24/10/2023

Product Description

Face cream, 50 ml. Product sold online.

🧫 What Should You Do?

This recall involves a microbiological hazard related to Crème universelle.

About this risk

This product is contaminated with bacteria, mould, or other microorganisms that can cause infections or illness.

Recommended action

Stop using the product immediately. If you have used it and feel unwell, consult a doctor. Dispose of the product hygienically. Wash hands thoroughly after handling.

Who is at risk?

People with weakened immune systems, children, and elderly people are most vulnerable.

View on EU Safety Gate →

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