Q20-Plus, Q20-Mini, E26 Pro
| Alert Number | SR/02883/25 |
| Brand | Ridstar |
| Category | Motor vehicles |
| Risk Type | Electric shock, Fire |
| Notifying Country | United Kingdom in respect of Northern Ireland |
| Country of Origin | People's Republic of China |
| Published | 8 August 2025 |
Risk Description
The charger has poor quality connections with fan wires soldered directly to the Printed Circuit Board.Moreover, the creepage and clearance distances between the primary and the secondary circuit of the transformer are insufficient.Additionally, the distance from the live pin to the outside edge is insufficient. The user can touch the accessible live parts and receive an electric shock.Furthermore, the charger and plug can overheat and cause a fire if left unattended. The product does not comply with the Regulation on the approval and market surveillance of two- or three-wheel vehicles and quadricycles.
Measures Taken
Type of economic operator to whom the measure(s) were ordered: ImporterCategory of measure(s): Import rejected at borderDate of entry into force: 06/05/2025
Product Description
Lithium-ion battery-powered bicycle with wall plug charger.