Proace City & Proace City BEV
| Alert Number | INFO/00118/23 |
| Brand | Toyota |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | Portugal |
| Country of Origin | Belgium |
| Model Number | e2*2007/46*0685*00, e2*2007/46*0685*01, e2*2007/46*0685*03, e2*2007/46*0685*05, e2*2007/46*0685*08, e2*2007/46*0685*09, e2*2007/46*0686*01, e2*2007/46*0686*02, e2*2007/46*0686*07. |
| Published | 15 September 2023 |
Risk Description
The telematics unit for e-Call may not work as required. The Public Safety Answering Points (PSAPs), the automatic callback function from the PSAP, to the vehicle does not work. The PSAP cannot automatically re-establish the connection with the vehicle if the initial connection has ended.This can hinder or delay emergency assistance, treatment of injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ImporterCategory of measure(s): Recall of the product from end usersDate of entry into force: Unknown
Product Description
Frame Code Proace City (BKYMA, BKYMD, BPZMA, BPZMD) and Proace City BEV (BPZMA); model year: 2022.