Citroën Berlingo, C4 III, C4X, Spacetourer, Jumpy
| Alert Number | SR/01423/25 |
| Brand | CITROEN |
| Category | Motor vehicles |
| Risk Type | Injuries |
| Notifying Country | France |
| Country of Origin | France |
| Model Number | e2*2007/46*0530*19 (SPACETOURER / JUMPY 4), e2*2007/46*0530*20 (SPACETOURER / JUMPY 4), e2*2007/46*0531*22 (SPACETOURER / JUMPY 4), e2*2007/46*0624*16 to e2*2007/46*0624*20 (BERLINGO), e2*2007/46*0625*20 to e2*2007/46*0625*24 (BERLINGO), e2*2007/46*0625*27 (BERLINGO), e9*2007/46*6816*10 (C4 V3), e9*2007/46*6816*11 (C4 V3), e9*2007/46*6816*12 (C4 V3), e9*2007/46*6816*13 (C4X), e9*2007/46*6816*14 (C4 V3 / C4X), e9*2007/46*6816*15 (C4 V3 / C4X), e9*2007/46*6816*16 (C4 V3) |
| Published | 11 April 2025 |
Risk Description
The software supposed to prevent the engine from stopping suddenly and to transmit data to customer service is not working properly. This can lead the ‘Ready’ mode to be unavailable after the vehicle has been started, to an acceleration power's loss and to the engine suddenly cutting out while driving. This increases the risk of accidents and injuries. The product does not comply with the Regulation on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles.
Measures Taken
Type of economic operator taking notified measure(s): ManufacturerCategory of measure(s): Recall of the product from end usersDate of entry into force: 24/03/2025
Product Description
Passenger car / Light commercial vehicle equipped with high-voltage batteries.